AVG antivirus incorrectly detecting Passev installer as Trojan horse

by MacK 8/11/2008 7:16:00 AM

Hi!

I have been told that AVG antivirus (at least the free version) is detecting the passev installer as a Trojan horse (sHeur.CAFE trojan - sorry, couldn't find information in any antivirus database). As far as I know this is a FALSE POSITIVE . I have tested the program with Panda, McAfee and Karpersky antiviruses and all they have passed.

It seems that some heuristic test of AVG is launching this incorrect detection. I'm contacting AVG to inform them about this. The Passev installer is ABSOLUTELY SECURE AND FREE OF VIRUSES, as both my test and the tests ran by the many download sites where Passev can be obtained from have determined.

UPDATE

AVG Tech Support confirms that there is no trojan in the Passev Installer and that they are updating their database to avoid showing the false positive. Great service from AVG, as they have replied me in less than 8 hours! I'm reproducing the e-mail received from AVG below:

Dear Sir/Madam,

thank you for your email.

We analyzed your file and we can confirm, that it is a false positive.
The detection of this file will be removed in next virus update.

If you need to restore deleted files from AVG Virus Vault you can do
it this way: open AVG Virus Vault (Start -> Programs -> AVG Antivirus
-> AVG Virus Vault). Locate the file that was removed, right click on
it and choose "Restore File(s)" option.

We are sorry for the inconvenience.

Answers to the most common questions can be found here as well:
http://www.avg.com/faq/

     Best regards,

     Martin Hosnedl
     AVG Technical Support

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Name of author MacK
Passwords are everywhere around the web. You need one almost for each site you visit. Tired of forgetting my web passwords, I decided to create this utility, which synchronizes passwords in different computers using Internet Explorer. I hope you find it useful.

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